Refund Policy

This Refund Policy explains how refunds and cancellation work for Hindsight subscriptions and lifetime purchases from Consalik AB. It applies to the macOS application and paid access you buy through Stripe. Please read it together with our Terms of Service and Privacy Policy.

Try Before You Buy

Hindsight offers a free 14-day trial with full access to the app, and no credit card is required to start. The trial exists so you can confirm that Hindsight works on your Mac and meets your needs before you pay anything. We strongly encourage you to use the full trial period before purchasing.

Subscription Cancellation

Monthly and annual subscriptions can be canceled anytime from the customer portal, reached through Manage Billing in the app. When you cancel, you keep access until the end of the current billing period and you are not charged again. Payments already made, including renewals, are generally non-refundable because the free trial lets you evaluate Hindsight completely before paying.

Lifetime Purchases

A lifetime purchase is a one-time payment and has no recurring charge to cancel. Lifetime payments are generally non-refundable after purchase because the same full 14-day trial is available beforehand. If we approve or are legally required to provide a full refund, the associated lifetime access ends when the refund is processed. Access may be suspended while a payment dispute or chargeback is open and restored if the dispute is resolved in your favor.

Deleting your Hindsight account permanently removes its lifetime entitlement and does not itself create a right to a refund. Account deletion cannot be undone.

Statutory Rights

Nothing in this policy limits any mandatory refund, cancellation, or withdrawal rights you may have under the consumer protection laws that apply to you. Some jurisdictions grant these rights regardless of a no-refund policy. Where local law gives you stronger rights than this policy, those rights take precedence.

Payments and Billing

One-time payments and subscription billing are handled by Stripe. Any refund that is required by law or otherwise approved is processed through Stripe. Depending on your bank or card issuer, it may take several business days for a refunded amount to appear on your statement.

Billing Problems

If you were charged in error, charged more than once, or believe there is a genuine billing problem with a subscription or lifetime purchase, contact Consalik AB using the support contact listed in the app, on the website, or on your billing receipt. Please include the email address used at checkout so we can locate your purchase.

Changes

We may update this Refund Policy from time to time. The updated date will show when the policy last changed. The policy in effect at the time of your purchase governs that purchase.

Contact

Questions about refunds should be sent to Consalik AB using the support contact listed in the app, on the website, or on your purchase receipt.